Welcome to our FAQ page! Here you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for or need further assistance, feel free to contact us directly here
Frequently Asked Questions
Ordering and Delivery
How do I order a Certificate of Conformity (CoC) for my vehicle?
Ordering your CoC is easy. Select your vehicle’s brand on our website, enter your Vehicle Identification Number (VIN), and proceed to checkout. Provide your delivery address, choose your shipping method, and complete the payment. Once your order is processed, we’ll deliver your CoC directly to your address.
Will I receive a physical or digital CoC?
You will receive a printed CoC document delivered to your address. While some countries accept digital versions, we ensure you get a physical copy to comply with all registration requirements.
How long will it take to receive my CoC?
Delivery times vary depending on the manufacturer and your location. Typically, you can expect to receive your CoC within a few days after your order is processed.
Documentation and Requirements
What information do I need to provide to order a CoC?
To order a CoC, you mainly need your vehicle’s VIN. Some manufacturers may require additional documents, such as the Vehicle Registration Document, a copy of your ID, or the intended country of registration. We’ll guide you through any additional requirements during the ordering process.
Are there specific documents or information required?
The VIN is usually sufficient for most brands. However, certain manufacturers may request additional documents like the Vehicle Registration Document, owner’s ID, or details about the registration country. We will inform you of any additional requirements as the process moves forward.
Is the CoC document valid across Europe?
Yes, the CoC we provide is valid throughout Europe, ensuring your vehicle meets the necessary standards for registration in any European country.
Authenticity and Validity
Will I receive an authentic CoC?
Yes, the CoCs we provide are authentic and issued directly by the vehicle manufacturer, guaranteeing compliance with all relevant standards.
Is the CoC document valid in any European country?
Absolutely. The CoCs we provide are universally valid across all European countries and are recognized and accepted by local authorities.
Technical Information Included in the COC
What details about the vehicle are included in the CoC?
The CoC includes essential information about your vehicle, such as CO2 emissions, the Euro standard for exhaust emissions, and, in some cases, the fiscal power. This data is crucial for vehicle registration and compliance with local regulations.
Do CoC documents include information about CO2 emissions?
Yes, the CO2 emissions are detailed in the CoC, covering Low, Medium, and High levels, along with combined figures. Depending on the vehicle’s manufacture date, both NEDC and WLTP cycles are included, with WLTP being the latest and more accurate standard used by most countries.
Is the fiscal power typically mentioned in the CoC?
In some cases, the fiscal power is included in the CoC, but this depends on the specific vehicle and brand.
Does the CoC contain information about the Euro standard for exhaust emissions?
Yes, the CoC includes the vehicle’s Euro standard for exhaust emissions, which is required for registration in all European countries.
Language and Format
In which language is the Certificate of Conformity (CoC) typically issued?
The CoC is usually issued in major languages such as German, English, or French, depending on the manufacturer. The language of the CoC should not be an issue for registration in any European country.
Will I receive a PDF or a printed version of the CoC?
You will receive a printed CoC document delivered to your address. While some countries may accept digital versions, we ensure you get a physical copy to meet all registration requirements.